LookRich
Support
We're here to help.
Frequently asked questions
How do I personalize my outfit recommendations?
Open the Profile tab and set (or update) your gender, age range, body type, height, skin tone, and whether you wear glasses. Outfit suggestions update automatically to match your profile.
What's included in Premium?
Premium unlocks every outfit category (business, streetwear, formal, athleisure, in addition to the free casual and smart casual categories), removes the 5-favorite limit, and turns off all ads.
How do I subscribe, or restore a purchase I already made?
Open the Premium screen in the app and tap Subscribe. If you've already purchased Premium on another device with the same Apple ID, tap Restore Purchases instead.
How do I manage or cancel my subscription?
Subscriptions are billed and managed by Apple. Open the iOS Settings app → tap your name at the top → Subscriptions → LookRich. LookRich cannot issue refunds directly; refund requests must go through Apple Support.
Why do I see ads?
LookRich is free to use and supported by ads (banner and occasional interstitial ads) for non-Premium users. Subscribing to Premium removes all ads.
How do I stop personalized ads?
Decline the App Tracking permission prompt when asked, or change it later in iOS Settings → Privacy & Security → Tracking. You'll still see ads, just not personalized ones.
Is my profile data stored anywhere besides my phone?
No. Your style profile and favorites are stored locally on your device only — LookRich has no account system or backend server. See our Privacy Policy for details.
How do I delete my data?
Deleting the app removes all locally stored data immediately. You can also reset individual profile fields anytime from the Profile tab.
The app crashed, or a feature isn't working
Email gentelmandi@gmail.com with your device model, iOS version, and the steps that led to the issue — screenshots help a lot.